Privacy Policy for Chartopin Toy Store

Effective from March 14, 2025

At Chartopin, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with us in any other way. We are committed to ensuring that your privacy is safeguarded and that your personal information is handled responsibly.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

Personal Identification Information: This may include your name, email address, mailing address, phone number, and payment details. We collect this information when you create an account, make a purchase, or contact our customer service team.

Non-Personal Identification Information: This may include browser type, operating system, IP address, and pages viewed on our website. This information is used to improve the functionality and performance of our website.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your shopping experience and to collect data on how you use our website. Cookies help us personalize your experience, remember your preferences, and track site usage for analytical purposes.

2. How We Use Your Information

The information we collect is used to provide you with a better, more personalized shopping experience. We may use your information for the following purposes:

To process and fulfill your orders, including shipping and payment.
To communicate with you about your orders, products, promotions, and updates.
To improve the functionality and user experience of our website.
To respond to customer service inquiries and resolve any issues you may have.
To send you marketing materials, promotions, and newsletters (if you have opted in to receive such communications).
3. How We Protect Your Information

Your privacy and security are our top priorities. We use a variety of technical, administrative, and physical measures to safeguard your personal information, including:

Encryption: We use SSL (Secure Sockets Layer) encryption technology to protect your payment details and personal information during transactions.
Secure Payment Methods: All payment transactions on our website are processed through secure third-party payment gateways that comply with industry standards for data security.
Access Control: Access to your personal information is limited to authorized employees and contractors who need to process your order or assist with customer service inquiries.
4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers in order to process payments, fulfill orders, or send promotional materials. These third parties are required to maintain the confidentiality and security of your information and may only use it for the specific purpose for which it was shared.

We may also share your information if required by law or in response to a legal request, such as a subpoena or court order.

5. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Chartopin. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Your Rights and Choices

You have the right to:

Access and Update: You can access and update your personal information at any time by logging into your account on our website.
Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or newsletters from us, you can unsubscribe by clicking the “unsubscribe” link in any of our emails or by contacting us directly.
Request Deletion: You may request that we delete your personal information from our records. Please contact our customer service team for assistance.
7. Children’s Privacy

Chartopin is committed to protecting the privacy of children. Our products are designed for children, but we do not knowingly collect personal information from children under the age of 13 without parental consent. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will post a notice on our website and update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

Phone: 208-757-2020
Email: info@chartopin.com
Website: https://chartopin.com/

Your privacy is important to us, and we are committed to protecting your personal information in compliance with applicable laws and regulations. By shopping with us, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Chartopin!